We use tools to collect your data, including contact and device data, usage data, and other data you provide. We use these tools to operate, improve, and personalize the site and your experience, and fulfill your requests.
We also use these tools for marketing, research, and monitoring. We may share your data with third parties, including marketing vendors, social media companies, and research partners. To review your choices, click “Your Privacy Choices”. For more information, see our Privacy Policy.
Your Privacy Choices
On this site, we use cookies and other data collection tools to collect data from and about you. The data we collect may include your contact and device data, usage data, and other data you provide. The data collected through these technologies may be used by our vendors and us to provide, improve, and personalize our products and services, to fulfill your requests, and for analytics, marketing, research, and monitoring purposes. In addition, depending on your state, we may share or make accessible your data to third parties, such as marketing vendors, social media companies, and research partners. In some states, our use of these tools may constitute “targeted advertising,” “selling,” or “sharing” as defined by applicable laws.
You may opt-out of our use or disclosure of your data for these purposes via cookies and other data collection tools on our site. By sliding the toggle above to the left and clicking “Confirm My Choices” below, we will honor your opt-out.
In addition, where applicable to your state, you may opt-out of “sales,” “sharing,” and “targeted advertising” associated with your email address by providing the information requested in this Form.
For more information about our privacy practices, please review our Privacy Policy.
Privacy Policy | Last Updated: 3/31/2026
This Privacy Policy governs the websites (each a “Site”), apps (each an “App”), offline locations or services (collectively, the “Services”) owned and operated by Pharmacros LTD, or its affiliates and subsidiaries (referred to herein as “Pharmacros Group” “we,” “us,” or “our” as applicable) that display, reference, or link to this Privacy Policy. Please read it carefully to learn how we collect, use, share, and otherwise process Personal Information, and to learn about your rights and choices regarding such Personal Information.
By visiting or using the Services, you agree to the collection, use, and disclosure of your Personal Information as described in this Privacy Policy. If you do not agree, please do not access or use the Services.
NOTICE AT COLLECTION
We collect Personal Information as detailed here and in our Privacy Policy. The following serves as our notice of collection of Personal Information in accordance with applicable EU privacy laws. As defined by applicable law, we may “sell” or “share” certain Personal Information for marketing and advertising purposes to business partners and third parties, such as data analytics providers, advertising technology vendors, third-party advertising networks, and social media platforms. Except for Characteristics of Protected Classifications under EU Laws and Sensitive Personal Information, each category of Personal Information disclosed in this “Notice at Collection” was not sold or shared. If you would like to opt out of the sale or sharing of your Personal Information, including targeted advertising, you may do so by clicking the“ Your Privacy Choices” link found on our Site footer and following the instructions in the pop-up window. You may also choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.
We keep Personal Information as long as it is necessary or relevant for the practices described in this Privacy Policy. We also keep Personal Information as otherwise required by law. What this means in practice will vary between different types of information, and when we consider our approach, we consider ongoing business or legal needs for the information, for example, in relation to tax, health and safety, and potential or actual disputes or investigations. If you wish to cancel your account or request that we no longer use your Personal Information to provide you services, please contact us through the means outlined in the “How to Contact Us” section.
TYPES OF PERSONAL INFORMATION WE COLLECT
- Identifiers: This includes your name, mailing address, email address, mobile and telephone phone number, IP address, social network details, or other similar identifiers.
- Any Personal Information Described in Subdivision (e) of Section 1798.80, including:
- Account Login Data. Any data that is required to give you access to your specific account profile. Examples include your login ID/email address, screen name, password in unrecoverable form, and/or security question and answer.
- Social Media Information. This includes information you post on our social media pages. This also includes your social media profile information.
- Technical Information. This includes your mobile advertising ID, web browser type and version, device characteristics, and operating system. This also includes data about the computer system or other technological device that you use to access the Services, such as the IP address used to connect your computer or device to the Internet and other online identifiers. If you access the Services via a mobile device such as a smartphone, the collected data will also include, where permitted, your phone’s unique device ID and other similar mobile device data.
- Marketing and Communications Information. This includes your preferences in receiving marketing, promotions, sales offers and other types of communications from us.
- Other Information You Provide to Us. This includes the content of your communication with us, photographs you share with us as part of a sweepstakes or contest, and information you post or disclose through the Services (e.g., ratings and reviews), in blogs, on message boards, in chat rooms, or in other public areas.
- Usage Information. This includes how you interact with the Services. For example, if you use our Apps, we may look at how often you use the App and where you downloaded it.
- Payment and Financial Information. This includes your method of payment (e.g., bank details and credit, debit, or other payment card information), bank account number, and billing address. This also includes any data that we need to fulfil an order, or that you use to make a purchase, or other forms of payment (if such are made available).
- Transactional Information. When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and date and location of the transaction.
- Demographic Data & Interests. Any data that describes your demographic or behavioral characteristics. Examples include your date of birth, age range, geographic location (e.g., ZIP code), favorite products, hobbies and interests, and household or lifestyle data. In some cases, this could include data that you give us about someone else. For example, if you provide a friend’s email address for a refer-a-friend program. If you are a health care professional, we may collect data about your practice.
- Third-Party Social Network Data. Any data that you share publicly on a third-party social network or data that is part of your profile on a third-party social network (such as Facebook), and that you allow the third-party social network to share with us. Examples include your basic account data (e.g., name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional data or activities that you permit the third-party social network to share. We receive your third-party social network profile data (or parts of it) when you download or interact with the Services on a third-party social network such as Facebook, when you use a social networking feature that is integrated within one of the Services (such as Facebook Connect) or every time you interact with us through a third-party social network. To learn more about how your data from a third-party social network is obtained by us, or to opt out of sharing such social network data, please visit the website of the relevant third-party social network.
- Comments, Discussion, and Chat Data. This includes data relating to chatbots, interactive features, uploading content and images.
- Characteristics of Protected Classifications under California or Federal Law. This includes your age and gender.
- Commercial Information. This includes information about the products or services purchased, obtained, considered, or returned, as well as other purchasing or consuming histories, behaviors or tendencies, and the following:
- Consumer-Generated Content. Any content that you create and then share with us on the Services. Examples include photos, videos, personal stories, or other similar media or content. Where permitted, we collect and publish consumer-generated content in connection with a variety of activities, including contests and other promotions, website community features, and consumer engagement.
- Market Research & Consumer Feedback. Any information that you share with us about your experience of using our products and services.
- Internet or other Electronic Network Activity Information. This includes information related to your browsing history, search history, and other information regarding your interactions with the Services or advertisements, including, without limitation, actions you perform (e.g., clicks, mouse movements, keystrokes, and entering and submitting information) on the Services. As you navigate through and interact with the Services or our communications, we may use automatic data collection technologies to collect certain data about your device(s) and your actions. This includes data such as which links you click on, which pages or content you view and for how long, and other similar data and statistics about your interactions, such as content response times, download errors, and length of visits to certain pages, as well as operating system type and web browser type and version.
- Audio, Electronic, Visual, or Similar Information. This data may include photos and videos that you share with us as consumer-generated content or via third-party social networks, as well as recordings of information you provide during your conversations with us. We may also visually record your interactions with the Services, including your mouse clicks, movement, scrolling, and navigation through the Services. This does not include any data from your device’s camera.
- Inferences. We collect profile inferences that we draw from your information and web activity to create a personalized profile so we can better identify goods and services that may be of interest to you.
- Sensitive Personal Information. This includes health information, nutrition, supplement intake, dietary preferences, weight, and fitness-related goals/activities, and exercise habits and goals.
HOW WE COLLECT YOUR PERSONAL INFORMATION
There are several ways we may obtain information about you, including through (A) information you provide to us directly through both online and offline interactions; (B) information that we automatically collect when you use the Services; and (C) information we receive from third parties. This includes data that identifies you personally, whether directly or indirectly.
Information You Provide
We collect information from you when you or someone acting on your behalf chooses to share it with us. This may include when you create an account with or register a product purchase with us; contact us with questions or to provide feedback; subscribe to our mailing lists or otherwise agree to receive marketing communications from us; enter competitions, promotions, quizzes, or surveys we run from time to time; become a member of a loyalty rewards program; or when you interact with us offline through in-person interactions.
Information Automatically Collected
Whenever you visit or interact with the Services, we, as well as third-party advertisers and/or service providers, may use cookies, web beacons, pixel tags, or other technologies to automatically or passively collect information about your online activity. As you interact with our Services, we may automatically collect technical information about your device as well as usage information through these and other similar technologies. We may also collect certain information through these technologies when you visit other websites.
Information Collected From Other Sources
We may collect information about you from third parties and commercially available sources, including from social media providers, survey providers, data aggregators, data brokers, and public or commercially available databases. We may collect information about your interactions with our ads on third-party sites. We may also collect information about you from our service providers, affiliates, and business partners.
We may combine the various types of information we collect about you and use it as described in this Privacy Policy.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
- To Communicate with You. We use Personal Information (e.g., your contact information) to respond to your questions and comments when you communicate with us through links or pages through the Services, such as the “Contact Us” feature, and to send you administrative information (e.g., information regarding the Services and changes to our terms, conditions, and other policies).
- To Process Your Transactions. If you purchase products from us on or through the Services, we use your Personal Information, such as your contact information and payment information, to process your purchase, confirm your order, and deliver the items to you.
- To Administer the Services. We use your Personal Information to administer the Services and carry out any other business activities.
- Abandoned Cart. We use cookies to help keep track of the items you put into your cart, including when you have abandoned your cart, and use this information to determine when to send a cart reminder via SMS or other channels.
- To Provide You with Personalized Recommendations. If you choose to complete assessments in the Services, we will use information that you provide (including health information if you provide it to us in this manner) to send you personalized product recommendations and other information that we believe may be of interest to you. We also use your Personal Information to provide you with targeted advertising and content, and to allow you to participate in interactive features, when you choose to do so. For example, we remember your login ID/email address or screen name so that you can quickly log in the next time you visit the Services or so that you can easily retrieve the items you previously placed in your shopping cart.
- Third-Party Social Networks. We use your Personal Information when you interact with third-party social networking features, such as “Like” functions, to serve you with advertisements and engage with you on third-party social networks. You can learn more about how these features work and the profile data that we obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant third-party social networks.
- To Perform Analyses. We use your Personal Information to perform business analyses or for other purposes designed to improve the quality of our business and the Services we offer.
- To Prevent and Detect Fraud and Other Crimes. We use your Personal Information to help prevent and detect fraud and other crimes that might be committed using or against the Services. We may use your information to investigate possible violations of and enforce our contracts. We may also use your Personal Information to protect our or others’ rights, privacy, safety, or property, and/or that of our affiliates. We do this to protect our business assets and to comply with our legal obligations.
- To Manage and Operate Our IT Systems. We use your Personal Information to help us in troubleshooting, testing, maintaining, and protecting our IT systems, including our Sites.
- To Comply with Legal and Regulatory Obligations. We use your Personal Information to comply with our legal and regulatory obligations, which arise from time to time. For instance, we may use your contact information to alert you if a product is recalled.
- Email Newsletters, Text Campaigns, and Promotions. If you’ve requested marketing communications, we will use your Personal Information, including your contact information, to send you our newsletters, exclusive offers, promotions, and loyalty rewards program updates, if applicable, and product news through email, text messages, and direct postal mail. We may also use your Personal Information to administer our promotions and loyalty rewards programs as applicable.
- Surveys, Sweepstakes, and Message Boards. If you use features, such as surveys, polls, sweepstakes, and message boards in the Services, we will use your Personal Information, including your contact information, to enable your participation.
Additional Purposes:
- Aggregate or Anonymous Personal Information. We use the Personal Information you provide to us regarding the Services to provide product feedback to our customers in aggregated form. We may also use Personal Information in an aggregated, non-specific format for analytical and demographic purposes.
- As Otherwise Permitted by Law or as We May Notify You. We may also use information you provide to us for other purposes as disclosed at the time you provide your information or otherwise with your consent.
TO WHOM WE DISCLOSE PERSONAL INFORMATION
– Affiliates. We are affiliated with other companies of Pharmacros Group (collectively, our “Affiliates”). We may share your Personal Information with our Affiliates to send you promotions, information about sales and offers, and newsletters in which you have indicated interest and for legal and other business purposes.
– Other Entities. We will disclose your Personal Information to the following types of entities:
– Service Providers. We may share your Personal Information with our service providers (such as vendors and consultants) that perform certain functions or services on our behalf to fulfill the services you request from us. These include companies that host our Services, manage databases, perform analyses, send communications for us, process payments on our behalf, ship your orders, provide you with live chat service, or provide certain other components of the Services. Our service providers are not authorized to use or disclose the Personal Information we share with them for any purpose other than performing services on our behalf.
– Analytics and Advertising Partners. We may use third-party analytics and tracking tools to better understand who is using or how to improve the effectiveness of the Services and related content, and to help us or those third parties serve more targeted advertising to you across the Internet, including social media platforms, third-party advertising networks, and other parties that assist us in serving and optimizing our advertisements. These tools may combine information collected from your interaction with our Services with information collected from other sources. For instance, we use analytics tools provided by Google to help us understand how people use the Services. If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available here.
– Business Partners. We may share your Personal Information with companies with whom we partner to offer goods or services (e.g., joint products or promotions).
– Credit Reporting Agencies/Debt Collectors. To the extent permitted by applicable law, we may share your Personal Information with credit reporting agencies and debt collectors, which are external companies that we use to help us to verify your creditworthiness (in particular for orders with invoices) or to collect outstanding invoices.
– Authenticating Partners. You may choose to access the Services on or through a third party through a single sign-on option (e.g., through social networks, sometimes through share buttons; third-party accounts that users can connect to their account on our Services). If you do so, they may share Personal Information with us, and we may share Personal Information with them to facilitate and support the single sign-on feature.
– With Other Users of the Services. We may voluntarily share Personal Information with other users of the Services, such as if you submit a product review, post content in a public area of the Services, or identify to anyone to whom you send messages through the Services.
– Sponsors or Administrators. We may share your Personal Information with third-party sponsors or administrators of sweepstakes, contests, and similar promotions.
– Competent Governmental and Public Authorities. We may share your Personal Information with governmental authorities if we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity or a violation of our Terms and Conditions (posted at the footer of our Site) or other contracts.
– Third Parties Pursuant to Legal Process. We may share your Personal Information to the extent necessary to respond to subpoenas, court orders, or other legal process; in response to a request for cooperation from law enforcement or a government agency; or to otherwise comply with our other legal and regulatory obligations.
– Relevant Third Parties as Part of a Transaction. To advance our lawful commercial interests, we may share your Personal Information with certain third parties (including our professional advisers) in connection with a corporate transaction, such as a sale, assignment, divestiture, merger, bankruptcy, consolidation, reorganization, liquidation, or other transfer of the business or its assets. When we do this, we will incorporate reasonable security and other measures to protect your Personal Information.
– Other Third Parties. We may share your Personal Information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, including to allow us to pursue available remedies and limit the damage we may sustain. We may also share your Personal Information with other third parties in certain circumstances. We will explain these circumstances to you at the point of information collection and, where we deem legally necessary, get your permission.
– Aggregated or De-Identified Information. We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
MARKETING CHOICES
You may receive marketing offers or solicitations from us through email from time to time. If you no longer prefer to receive marketing emails from us, please follow the opt-out instructions at the bottom of each marketing email. Please note that these requests may take up to ten (10) days to be effective.
Your request not to receive marketing emails from us will not apply to messages that you request or that are informational. For example, we may contact you concerning any purchases you have made with us, even if you opt out of receiving marketing emails.
You may also choose to opt in to receive marketing offers or solicitations from us via SMS text messages through our mobile messaging programs. If you would like to opt out of receiving such texts, please reply STOP to any of our text messages. We will not purchase consent or sell, rent, or share consent to opt-in to our mobile SMS/texting program.
COOKIES & OPT OUT OF INTEREST-BASED ADS
We and our partners use cookies or similar technologies to analyze trends, administer the Services, track users’ movements around the Services, gather demographic information about our user base, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Services and other websites or apps, and better understand your online activity. We may receive reports from our partners based on the use of these technologies on an individual basis (that is, reports of your own activity) as well as on an aggregated basis (that is, reports of all user activity or of the activity of certain users as a group).
We may use local storage on your device, such as with HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.
Opt Out of Interest-Based Ads
Some of the parties that collect information from or about you on the Services in order to provide more relevant advertising to you may participate in the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. This program offers a centralized location where users can make choices about the use of their information for online behavioral advertising. To learn more about the DAA and your opt-out options for their members for websites, please visit http://www.aboutads.info/choices. In addition, some of these other parties may be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, please visit http://www.networkadvertising.org/choices/. Please note that if you opt out of online behavioral advertising using any of these methods, the opt-out will only apply to the specific browser or device from which you opt out. This does not opt you out of being served all advertising, and you will continue to receive ads that are not tailored to your interests.
The Services may include social media features, such as a “Like” button. These features may collect your IP address and information about the page you are visiting in the Services. They may also set a cookie to enable the feature to function properly. Social Media features are either hosted by a third party or hosted directly in the Services. Your interactions with these features are governed by the privacy policy of the company providing them.
Account Information
You may update and correct certain account information you provide to us at any time by logging into your account, emailing us at info@pharmacros.com, or calling us at the phone. If you wish to deactivate your account, please email us at info@pharmacros.com or call us at Phone, but note that we may retain certain information as required by law or for lawful business purposes. We may also retain cached or archived copies of information about you.
INTERNATIONAL TRANSFERS
If you are using the Services from outside the EU, including in the USA, UK, Australia, GCC or Switzerland, please note that we will need to transfer your Personal Information to the EU.
As the data protection and privacy laws in the EU may be less stringent than those in your country of residence, we will transfer your Personal Information subject to suitable safeguards aimed at ensuring an appropriate level of protection is in place, including by entering into agreements approved by competent authorities.
To find out more about how we safeguard your Personal Information when it is transferred across borders, please contact us using the details provided in the “How to Contact Us” section below.
EU privacy rights and requests
Explanation of Applicable Privacy Rights. The European Union has established a comprehensive framework for privacy rights and requests, particularly through the General Data Protection Regulation (GDPR). Under GDPR, individuals have the following rights:
– Right to be informed: Individuals can obtain information about the processing of their personal data.
– Right of access: Individuals can obtain access to the personal data held about them.
– Right to rectification: Individuals can request the correction of incorrect, inaccurate, or incomplete personal data.
– Right to erasure: Individuals can request the erasure of personal data when it is no longer needed or if processing it is unlawful.
– Right to restriction of processing: Individuals can request the restriction of the processing of their personal data in specific cases.
– Right to data portability: Individuals can receive their personal data in a machine-readable format and send it to another controller.
– Right to object: Individuals can object to the processing of their personal data for marketing purposes or on grounds relating to their particular situation.
– Rights in relation to automated decision-making and profiling: Individuals can request that decisions based on their personal data and that significantly affect them are made by natural persons, not only by computers.
These rights are designed to enhance individuals’ control and rights over their personal information and to simplify the regulations for international business. Organizations are obligated to facilitate these rights, and failure to do so can result in penalties.
For more detailed information on GDPR data privacy requirements and how to exercise these rights, individuals can refer to the European Commission’s information for individuals and GDPR.eu. https://gdpr.eu/data-privacy/
How to Submit a Request
Please note that, where permitted under applicable law, we may decline a request if we are unable to verify your identity (or an agent’s authority to make the request) and confirm the Personal Information we maintain relates to you.
If you are interested in exercising one or more of the rights outlined above, please submit a request through our interactive web form. We may take steps to verify your identity before responding to your request by asking you a series of questions about your previous interactions with us. Submitting a privacy rights request does not require you to create an account with us.
To take advantage of your right to opt-out of the sale or sharing of Personal Information or to opt-out of targeted advertising, please click the “Your Privacy Choices” link found on our Site footer and follow the instructions in the pop-up window. Submitting an opt-out request does not require you to create an account with us.
Alternatively, you may choose to enable online, where available, a universal opt-out preference via a tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). If you enable a browser-based opt-out preference signal, such as GPC, upon receipt or detection, we will treat the signal as a valid request to opt out of the sale or sharing of Personal Information linked to that browser and any consumer profile we have associated with that browser. Please note that if you use different browsers or browser profiles, you will have to enable the signal on each browser or profile.
We will not discriminate against you because you exercised your rights under this section of the Privacy Policy.
EU NOTICE OF FINANCIAL INCENTIVE
We offer various financial incentives. For example, we may provide discounts, rewards, exclusive offers, or other special perks to customers who sign up to join a loyalty program, subscribe & save, sweepstakes, contest, or other similar promotional campaign (collectively, “Programs”).
When you sign up for one of these Programs, we typically ask you to provide your name and contact information (such as email address and/or telephone number). We use this information for the purposes described above under the section titled “How We Use the Personal Information We Collect,” including targeted advertising. We may share your Personal Information with third parties as described in the “To Whom We Disclose Personal Information” section, including data analytics providers, advertising technology vendors, and social media platforms. Because our Programs involve the collection of Personal Information, they might be interpreted as a “financial incentive” program under EU law. If you ask us to delete your Personal Information, we will not be able to provide you with access to these Programs.
The value of your Personal Information that we collect is reasonably related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable Program, less the expense related to offering those products, services, and benefits to Program participants.
You can opt in to a Program by following the sign-up or participation instructions provided, and, for any ongoing benefits, you can withdraw from participating in a Program at any time by following the instructions outlined in the applicable Program terms or contacting us at info@phrarmacros.com. Please visit the terms and conditions page of each Program to view full details.
OTHER DISCLOSURES
CHILDREN’S PRIVACY
Our Services are intended for a general audience. We do not direct the Services to children under eighteen (18), nor do we knowingly solicit or collect any Personal Information from children under the age of eighteen (18). If you are a parent or legal guardian and think that your child has given us data, you can contact us in writing or by email as provided below under the section titled “How to Contact Us.” Please mark your inquiries “Children’s Privacy Information Request.” If we learn that a minor has provided Personal Information through the Services, we will use reasonable efforts to remove such information from our files.
MEDICAL CONTENT DISCLAIMER
Please understand that the contents and information on Pharmacros Group sites are for your informational use only and are not intended to be a substitute for professional medical advice, diagnosis, or treatment, or the independent clinical judgment of a health care professional or any applicable facility protocols. We suggest that you seek the advice of your physician or qualified health care provider with any questions you may have regarding a medical condition, illness, or treatment. Do not delay or disregard professional medical advice because of the content included on any of the Services.
THIRD-PARTY WEBSITES
The Services may provide links to websites and applications operated by third parties. All of these websites and applications operate independently from us, and we do not control their privacy practices. We encourage you to review the privacy policies of any third-party websites and applications that you use to better understand their privacy practices.
USE OF GOOGLE ANALYTICS AND ADVERTISING TECHNOLOGIES
Our website uses technology provided by Google to facilitate advertising and reporting. We implement Google Analytics cookies to collect personal information about you when you visit our website for purposes of remarketing, impression reporting, and demographic and interest reporting. This information includes technical information, advertising and marketing identifiers, and usage information, and can be combined with other data related to you collected through Google’s advertising cookie or other third-party technology. You can opt out of the use of this technology through Google Analytics opt-out browser add-on, Google Ad Settings, Ad Settings for mobile apps, or the NAI’s consumer opt-out.
SECURITY OF YOUR INFORMATION
We maintain reasonable security procedures to help protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of your Personal Information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and will not be responsible for the theft, destruction, or inadvertent disclosure of your Personal Information. If you prefer not to transmit your credit card number over the Internet, you can contact us using the toll-free number listed on the Services from which you want to order. If you have any security questions, you can contact us through the means outlined in the “How to Contact Us” section.
REVISIONS TO THIS PRIVACY POLICY
We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. When we do, we will post the change(s) on our Services. Your continued use of our products and Services following the posting of changes to these terms means you accept these changes. If we change the Privacy Policy in a material or substantive way, we will provide appropriate notice to you, including providing notice to you fifteen (15) calendar days prior to the effective date. Such notice may be provided via a temporary banner on our Site, an email sent to users for whom we have an email address, or by temporarily noting “UPDATED” next to the Privacy Policy link on the footer of our Site.
HOW TO CONTACT US
If you have any questions or concerns about this Privacy Policy or the practices described herein, you may contact us by email at info@pharmacros.com or by mail to: Pharmacros LTD, Attn: Legal Department 11, Tsanko Tserkovski Str. 1164, Sofia, Bulgaria.
Terms & Conditions
Pharmacros LTD Terms and Conditions | Last updated: March 31, 2026
- See Subscription Program Terms & Conditions
- See SMS Terms & Conditions
- See Rewards Program Terms & Conditions
- See Ambassador Promotions Terms & Conditions
These Terms and Conditions (the “Terms” or “Terms and Conditions”) govern your access or use of the pharmacros.com website and any other applications, content, products, and services (collectively, the “Service”) made available by Pharmacros LTD, or its representatives, affiliates, officers and directors (collectively, “Pharmacros Group” “us,” “we,” or “our”). PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY, AS THEY CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND PHARMACROS.
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service, you confirm your agreement to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
PLEASE NOTE: THESE TERMS AND CONDITIONS REQUIRE THAT ALL DISPUTES WITH THE COMPANY BE RESOLVED EXCLUSIVELY THROUGH THE COMPETENT LOCAL COURTS OF SOFIA, BULGARIA. BY AGREEING TO THESE TERMS, YOU CONSENT TO THE JURISDICTION AND VENUE OF SUCH COURTS FOR ANY AND ALL CLAIMS, DISPUTES, OR CONTROVERSIES ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE COMPANY’S SERVICES. YOU EXPRESSLY WAIVE ANY OBJECTION TO SUCH JURISDICTION OR VENUE, INCLUDING ANY CLAIM OF INCONVENIENT FORUM, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. BY ENTERING THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE PROVISIONS AND HAVE HAD THE OPPORTUNITY TO CONSIDER THEIR LEGAL CONSEQUENCES.
Supplemental terms may apply to certain Services, such as policies for a particular program, activity, or promotion. Supplemental terms are in addition to, and shall be deemed a part of, these Terms and Conditions. Supplemental terms shall prevail over these Terms only in the event of a conflict with respect to the applicable Services.
I. Court Jurisdiction and Governing Law
These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or your relationship with Pharmacros shall be governed by and construed in accordance with the laws of the Republic of Bulgaria.
By agreeing to these Terms, you agree that any dispute, claim, or controversy arising out of or relating to these Terms shall be submitted to the competent courts of Sofia, Bulgaria.
If you are acting as a consumer within the meaning of applicable law, this provision shall not deprive you of any mandatory rights to bring proceedings in the courts of your country of residence, nor shall it limit any protection afforded to you under applicable consumer protection laws.
To the fullest extent permitted by applicable law, you agree that any claims shall be brought solely in your individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding, where such waiver is permitted by law.
Agreement to the jurisdiction of the courts of Sofia, Bulgaria, between you and Pharmacros.
You and Pharmacros agree that any dispute, claim, or controversy arising out of or relating to (a) any part of these Terms, or the existence, breach, termination, enforcement, interpretation or validity thereof, or (b) your access to or use of the Services at any time, will be settled in Sofia court of law in Bulgarian jurisdiction.
The parties agree that the courts of Sofia, Bulgaria, have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability, or formation of this Agreement, including any claim that all or any part of this Agreement is void or voidable. The courts of Sofia shall also be responsible for determining all threshold issues, including issues relating to whether the Terms are unconscionable or illusory and any defense to jurisdiction, including waiver, delay, laches, or estoppel.
You acknowledge and agree that you and Pharmacros are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Unless both you and Pharmacros agree in writing, any lawsuit will be conducted only on an individual basis and not in a class, collective, consolidated, or representative proceeding.
Governing law
The parties agree and acknowledge that this Agreement is governed by the laws of Bulgaria.
II. Severability, survival, and waiver
If any portion of these Terms and Conditions is found to be unenforceable or unlawful for any reason, (1) the unenforceable or unlawful provision shall be severed from these Terms; (2) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Arbitration Agreement or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement; and (3) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration.
The failure of Pharmacros to assert a right under these Terms or insist upon compliance with any term or condition of these Terms shall not constitute a waiver of that right or excuse a similar subsequent failure to perform any such term or condition by you.
III. Entire agreement
The terms and conditions contained, referenced, and/or linked within these Terms and Conditions, including but not limited to the Privacy Policy, return policy, and shipping policy, constitute the entire agreement between you and Pharmacros regarding our Service, and supersede and replace any prior agreements, understandings, and/or representations with respect to the Service.
IV. Purchases
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
By accessing or using the Service, you represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.
The Service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you confirm your agreement to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
V. Availability, errors and inaccuracies
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other websites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
VI. Accounts
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately of becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity, or a name or trademark that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
VII. Intellectual property
The Service and its original content, features, and functionality are and will remain the exclusive property of Pharmacros and its licensors. The Service is protected by copyright, trademark, and other laws of both the EU and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Pharmacros.
VIII. Links to other websites
Our Service may contain links to third party web sites or services that are not owned or controlled by Pharmacros.
Pharmacros has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not guarantee the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Pharmacros should not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
IX. Indemnification
You agree to defend, indemnify and hold harmless Pharmacros and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
X. Limitation of liability
In no event shall Pharmacros, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third-party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
THE LIMITATIONS AND DISCLAIMER IN THIS SECTION DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. BECAUSE SOME COUNTRIES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH COUNTRIES OR JURISDICTIONS, THE COMPANY’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. THIS PROVISION SHALL HAVE NO EFFECT ON THE COMPANY’S CHOICE OF LAW PROVISION SET FORTH ABOVE.
XI. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Pharmacros, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
XII. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
Contact us
If you have any questions about these Terms, please contact us.
Call us at PHONE – A customer service representative will answer your questions between 9:00 AM and 5:00 PM Central European Time, Monday through Friday, except holidays.