FAQ
Frequently Asked Questions
Collagen Basics
Collagen is a protein that forms connective fibers in tissues such as skin, ligaments, cartilage, joints, bones, and tendons. It is a key component of the human body’s structure, making up 30% of total body proteins and 75% of the protein in skin. Collagen acts as an intracellular “glue,” providing support, shape, and bulk to blood vessels, bones, and organs such as the heart, kidneys, and liver. It is also required to repair blood vessels, bruises, and broken bones. Collagen promotes lean muscle mass, skin beauty, increased energy, and helps with joint symptoms.
As the most abundant protein in the body, collagen represents more mass than all other proteins combined. As we age, collagen production declines at a rate of about 1.5% per year from the age of 25 onwards, while our need for it increases over time.
Hydrolyzed collagen is produced through enzymatic hydrolysis of collagen protein. This process breaks down the molecular bonds between collagen strands using enzymes, without heat, chemicals, or acids. The resulting collagen peptides have an average molecular weight between 2,000 and 5,000 Da, significantly smaller than the original protein (~300,000 Da).
Clinical studies show that oral hydrolyzed collagen has a bioavailability of over 90% and is absorbed within 12 hours. It contains 20 amino acids, with proline, glycine, and hydroxyproline making up nearly 50% of total collagen amino acids, essential for new collagen synthesis and structural stability in cartilage, joints, and skin.
Bioactive Collagen Peptides® are specific peptides optimized for physiological benefits. They stimulate human cells involved in collagen biosynthesis by:
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Supplying collagen amino acids as building blocks
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Stimulating cellular synthesis
Types of Collagen
Bovine collagen is sourced from cows, typically extracted from the skin, bones, and connective tissue.
Marine collagen is derived from fish, mainly from skin, scales, and bones of saltwater or freshwater species.
Our marine collagen is sourced from farmed fish, ensuring consistent quality, controlled sourcing, and reduced risk of contaminants such as heavy metals.
Yes. Our collagen is Halal and Kosher certified, with the finished product carrying a Halal certification issued by the Islamic Center of Aachen.
No. Our collagen is sourced from beef or fish.
Usage & Storage
Store collagen in a cool, dry place.
We recommend consulting a licensed healthcare professional, as nutritional needs vary during pregnancy and breastfeeding.
We recommend taking collagen continuously as part of your daily routine to see optimal results.
Collagen can be taken any time of day, but it is often considered most effective when taken at night before bedtime.
Hair, Skin & Joint Health
Collagen supports hair health by providing amino acids needed for strong, healthy hair. It may help reduce breakage and improve thickness, though it is not a guaranteed treatment for hair loss caused by genetics, hormones, or medical conditions.
The activity of fibroblasts, the skin cells that produce collagen, declines with age. As fibroblasts slow down, the collagen matrix that maintains skin firmness breaks down. Collagen fibers support skin elasticity, hydration, wrinkle reduction, and tissue repair.
Collagen maintains cartilage integrity, supports smooth joint movement, and contributes to the repair and regeneration of connective tissues.
Product Effectiveness & Form
Oral collagen delivers collagen peptides through the digestive system, supplying amino acids that support skin, hair, nails, joints, and connective tissues.
Incorporate collagen into your daily routine to support overall health, vitality, and beauty over time.
Purchasing & Distribution
Products are available through our online store, Amazon.de (link), and selected physical stores where Pharmacros has distribution agreements.
Yes. To ensure premium quality, look for: “Ships from Amazon, Sold by Pharmacros.”
Please allow 3–5 business days for order processing, in addition to transit time. You will receive a confirmation number after placing your order.
Yes. Worldwide deliveries are available via Pharmacros.com.
Yes. Please refer to our return policy for details.
Product Testing & Certifications
Every lot is tested for heavy metals and microbiological components using independent, certified third-party labs.
Products have a 2-year shelf life. Best-by dates are printed on the packaging.
Yes. Our French manufacturing facility is ANSM-certified and follows cGMP (current Good Manufacturing Practices) standards.
Yes. Products are certified by DGCCRF in France and are approved for sale within and outside the EU.
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Pro-Active Advanced Liquid Collagen: 24 doses (24 days)
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Cynergy Med Advanced Liquid Collagen: 20 doses (20 days)
Wellness Center
Every lot is tested for heavy metals and microbiological components using independent, certified third-party labs.
